Watch Oliver Heinz at Social Connections VI: ‘A day in the life of ICS Community Management’

For the first time at Social Connections VI, we recorded every single session in glorious HD video – opening and closing sessions, keynotes, breakouts and even our ‘Pardon the Interruption’ panel. This was a huge (and expensive) undertaking but one that we think will be massively valuable in terms of increasing the volume of IBM Connections information and education available to the community.

Next to be highlighted is a session from our Management track delivered by Oliver Heinz of IBM.  Oliver is the ICS Community Manager and is responsible for the IBM Champions for collaboration and social business.

His session brief was as follows:

Join Oliver for a day in the life of ICS Community Management, learning about different type of communities and stakeholders, different communication channels and the skills and tools that are helpful to get the job done.

We’ll talk about the many ways of how you can get involved in the vibrant ICS community via user groups, online communities and social media and how SocialBizUG.org can help you to get started.

You will also learn how you can apply best practices and lessons learned to get the most out of your existing or planned IBM Connections deployment and maximize participation and engagement of your own Community.

Here’s the session – it’s in full HD and runs for 29 minutes, so make it full screen and enjoy!

A day in the life of ICS Community Management, Oliver Heinz from the Social Connections VI channel, by Social Connections.

All the main tent sessions from the first day of Social Connections VI are now available on the event channel, and the remainder of the sessions will be published over the next few weeks (that’s the downside of HD-quality recordings – they take a while to upload!).

Stuart McIntyre

Stuart McIntyre

Social Business Strategist at Social 365
Social Business Strategist, CTO of Social365, podcaster, blogger, conference speaker and founder of Social Connections.
Stuart McIntyre

@StuartMcIntyre

Community #strategist, #solopreneur, #influencer, Jive & IBM advocate, analyst, blogger and podcaster (@wtf_tech). Husband, father of four and foster carer.
RT @cmclymer: To recap: Republicans are currently defending a pedophile in order to save a Senate seat so that they can push through an eno… - 2 hours ago
Stuart McIntyre
Stuart McIntyre