Watson Workspace provides an intuitive interface to connect and collaborate with your work groups. It has the ability to easily connect third-party apps to let you work more seamlessly with these everyday tools. But you already know that! 🙂 You may also know that the Workspace team has released an innovative new framework which brings together people and applications so that they work together even better. Imagine a workspace which understands incident information from ITSM solutions like ServiceNow, automatically adds and configures the applications you need to resolve the incident, and adds the right people to the space as well. And best of all, the space can be saved as a template to be reused as needed. In this session, you’ll hear what the Workspace team is doing to allow you to create and share these reusable templates, and you’ll see working code showing a resolution room in action, integrated with ServiceNow.